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Corporate Responsibility Report 2008 21 For Finnair's success, it is of prime importance that the company's employees perform their duties reliably and with professionalism. air transport is a demanding sector that requires strong expertise and diverse skills. the key task of human resources management is to create for Finnair employees the preconditions to succeed and to ensure their wellbeing in work. Good human resources management creates the preconditions for success In Finnair, a responsible human resources policy also means that the strategy of sustainable, profitable growth creates jobs. Growing traffic needs more workers. Corporate social responsibility is fulfilled by an effective human resources policy. The ingredients for success are good leadership, change management, a safe working environment, an efficient working community, promotion of wellbeing in work, trust, open dialogue and equality. he goal of Finnair's human resources strategy is to create for Finnair employees the preconditions to succeed in their work, to support the achievement of Finnair's vision and to strengthen Finnair's success factors. The whole of Finnish society benefits from Finnair's growth. The jobs and good connections from Finland to the world that Finnair offers are to the whole country's advantage. F T innair also aims to be an internationally attractive employer. In Finland, Finnair is already one of the most popular employers, which speaks of the company's long employment relationships and high professional pride. One third of Finnair personnel has been employed by the Group for more than 20 years and on average employees have served for 14 years. Finnair has been found to be a respected employer in many research surveys. In spring 2009, a survey conducted by the consulting firm Universum ranked Finnair as the second most popular employer after Nokia among students. Demanding work requires focus and motivation. Finnair makes every effort to ensure that the working environment is absolutely equal and troublefree, and that no-one is discriminated against due to gender, convictions, age, skin colour or origin. Half of the employees are women and half are men. company must have at all times the right number of the best, motivated experts in its field. Human resources planning takes into consideration the development of the sector and the competitive situation. Expertise calls for continuous human resources development. Training and development provide concrete tools for managing daily tasks and ensure that the skills of personnel match operational needs. The task of training is also to ensure that the right quantity and quality of human resources are available. A Finnair Catering employs 700 people, among whom are more than 20 nationalities. The company is therefore one of Finland's most multicultural working communities. Quality Control Manager Henry appleton provides support to immigrants and participates in the work of the occupational Health and safety Committee.
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