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Corporate Responsibility Report 2008 23 pleasantness and safety of the working environment, while reducing accidents from slipping and falling as well as improving the company's fire safety. A tidy and orderly working environment also improves the overall corporate image," adds Melleri. In autumn 2008, a Work Safety Week was held, during which several themes were communicated and discussed. The topics included safety equipment, recognition and reporting of hazardous situations, and compliance with signs and rules. "The campaigns remind personnel of important issues, stimulate discussion and influence attitudes," explains Melleri. I n addition to work safety, wellbeing in Finnair encompasses occupational health, human resources management, and skills development. Occupational health and safety cooperation is implemented together with workplaces and their supervisors. Moreover, every single person has their own individual responsibility. Every Group employee has an opportunity each year to participate in a 4D survey, which measures the state of wellbeing at work. Based on the results of the survey, the measures necessary to improve the situation are made. "In change situations associated with working life, the significance of working environment and working community factors is highlighted. Doing work is still considered to be important. A person's work is closely connected to a person's life values, wellbeing and health," says Anja Koho of Finnair Health Services. To promote wellbeing in work, two intranet courses were introduced last year, namely Intervention ­ the Key to Early Communication and Fear Away ­ Preparing for the Threat of Violence. The Intervention course, intended primarily for supervisors, gave a model for early communication and an intervention checklist. Exercises dealt with approaches to repeated absences, bullying, impaired working capacity and problems involving intoxicant abuse. The Fear Away course, on the other hand, provided tools to cope with perceived threat situations in work. Every Finnair employee, particularly those working in customer service must know how to act in the event of a threat of violence. an equal, trouble-free working environment there is no discrimination on grounds of gender, conviction, skin colour or origin.

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