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24 Finnair Group Finnair Health services is responsible for statutory occupational health care, and for flight personnel checks regulated by the authorities. in addition, Health services generates occupational health information and participates in public health projects and crisis preparedness work. For the health of employees Many checks based on statutory and official requirements are conducted on Finnair employees, particularly flight personnel. Finnair Health Services has been experimenting with a new practice in which the health risks associated with lifestyle and genotype can be evaluated in connection with regular examinations. Previously this has been considered solely as public health work. "In 2006 a research project was initiated that investigates how Type 2 diabetes can be detected and prevented in occupational health care," says Occupational Health and Flight Physician Katriina Viitasalo. The detection and health advice stage of the research was implemented in 20062008. A monitoring stage will start this autumn. More detailed results should be available after 2011. "Positive signs are already evident. Some people who received high points in the risk test have lowered their weight considerably, which helps in lowering blood pressure," says Viitasalo. Finnair Health Services' objective is to give help and support for life changes, not to make demands or keep watch over people. "The intention is not to force feed health, but to give advice and support for life changes to those who wish it," explains Viitasalo. Finnair's partners in the project are the National Institute for Health and Welfare and the Institute of Occupational Health, with funding being provided by the Finnish Work Environment Fund and the Academy of Finland. "The holistic promotion of health is important for working capacity, but even more significant is the special vitality required in work related to flight safety," observes Viitasalo. T he Finnair Group has many occupations that involve personnel working in shifts. Shift work is known to be stressful and that's why Finnair Health Services began to look for new opportunities to increase the wellbeing of shift workers and to help them cope in both work and leisure time. Finnair participated in the EUfunded Respect project, whose purpose was to improve the prospects of elderly people coping in work. On the basis of research conducted in 20012003, Finnair developed a new quickly forwardrotating Respect shift schedule. "For example, Finnair Aircraft Maintenance now uses three different work-shift models. Shift workers' sleep problems can be helped by changing the schedule," says Viitasalo. The Respect shift schedule rotates forward, which generally makes it easier to change the daily rhythm. In the schedule, workers first do a mornsatisfied personnel are also an important part of successful customer service.
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